Last updated: 16.02.2026
This Privacy Policy explains how CasaVida Tenerife (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website.
We are committed to safeguarding your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Who We Are
Website name: CasaVida Tenerife
Website URL: https://casavidatenerife.com/
Contact email: info@casavidatenerife.com
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at the email address above.
2. Personal Data We Collect
We may collect and process the following personal data:
a) Information you provide voluntarily
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Name
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Email address
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Any information you submit via contact forms or booking request forms
This occurs when you:
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Contact us via a form or email
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Submit a booking request through our website
b) Automatically collected data
When you visit our website, we may automatically collect:
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IP address
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Browser type and version
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Device information
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Pages visited and time spent on the site
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Referring website
This data is collected through cookies and analytics tools.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
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To respond to inquiries and messages
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To process booking requests
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To communicate with you regarding your request or inquiry
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To improve our website, services, and user experience
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To comply with legal obligations
We do not sell or rent your personal data to third parties.
4. Legal Basis for Processing (GDPR)
We process personal data under the following legal bases:
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Consent – when you submit a form or agree to cookies
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Legitimate interest – to operate and improve our website
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Contractual necessity – to respond to booking requests
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Legal obligation – where required by law
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website traffic.
Cookies may be used to:
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Remember user preferences
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Analyze website usage
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Improve website functionality
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
6. Third-Party Services
We may use trusted third-party services, including:
a) Analytics
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Google Analytics or similar tools to analyze website traffic
These services may collect anonymized usage data in accordance with their own privacy policies.
b) Affiliate Links (Viator)
Our website contains affiliate links to third-party providers, including Viator.
If you click on an affiliate link and make a booking:
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You will be redirected to the third-party website
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The third party may collect personal data according to their own privacy policy
We are not responsible for the privacy practices of third-party websites.
7. Booking Requests and Payments
Booking requests submitted through our website are processed to manage availability and communication.
Payments for experiences booked via affiliate links are handled directly by third-party providers (such as Viator). We do not process or store payment information related to those bookings.
8. Data Retention
We retain personal data only for as long as necessary to:
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Fulfill the purposes outlined in this policy
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Comply with legal and regulatory requirements
When personal data is no longer required, it is securely deleted.
9. Data Security
We take appropriate technical and organizational measures to protect your personal data against:
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Unauthorized access
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Disclosure
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Alteration
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Destruction
However, no method of transmission over the internet is completely secure.
10. Your Rights Under GDPR
You have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your personal data
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Restrict or object to processing
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Request data portability
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Withdraw consent at any time
To exercise these rights, please contact us at [your contact email].
11. International Data Transfers
Your data may be processed outside of the European Economic Area (EEA) by third-party service providers. Where this occurs, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
12. Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
14. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
Email: info@casavidatenerife.com